Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 9,262 reviews

Best price
guarantee
Novotel Sydney on Darling Harbour - Image 1
Novotel Sydney on Darling Harbour - Image 2
Novotel Sydney on Darling Harbour - Image 3
Novotel Sydney on Darling Harbour - Image 4
100 Murray Street, Darling Harbour, 2000 Sydney, Australia

Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  9,262 reviews

TripAdvisor Rating  4.0/5  5,659 reviews

Certificate of excellence 2023

Love this restaurant and hotel

TripAdvisor rating 4.0/5

joanne s TripAdvisor review

The hotel is very nice and the staff is extremely helpful. Had dinner at the restaurant the Tierney. Our server was Jan and she did a fantastic job. As well as Silvia. Never let down when eating here. The chef and the food are wonderful. Always be sure to make a reservation as they are very busy. We had a table for five and each and everyone of us was pleased with what we ordered. Scotch steak, balmy bugs, and salmon all delightful.

Nice place, nice people, excellent service, custormer focus

Customer review rating 5.0/5

Terry P. Couples - Confirmed reviews ALL

Tops

Dear Terry P., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Rooms are old, bed sheets were wet

Customer review rating 2.0/5

Jane Families - Confirmed reviews ALL

For the money that we’ve paid I think it’s quite reasonable although the hotel rooms were old and things were broken(curtain has a hole) we stayed there for 2 nights. During second night sleep I can feel the beds sheets were wet but outside of bed sheet were dry. Didn’t know our breakfast also comes with one feee barista coffee until I find out myself. Usually at the restaurant staff they will explain to us what’s included etc.

Dear Kuan-Chen T., Thank you for sharing your recent experience with us. Your feedback is essential as we continuously strive to improve our services and guest experience. I apologize for any inconvenience caused by any of the issues you encountered during your stay. Rest assured, I will personally investigate the issues with the broken curtain and the wet bed sheets to ensure these are addressed promptly. Regarding the breakfast experience, we appreciate your feedback on this matter, and I have passed your comments to my Food and Beverage team who will address the issue internally. Your satisfaction is our priority, and we value your feedback as it helps us to enhance our services and deliver a more enjoyable stay for our guests. Warm regards, Mattia Dolera Assistant Manager Novotel Sydney on Darling Harbour

Great location

Customer review rating 4.5/5

Sarah Families - Confirmed reviews ALL

The staff went above and beyond. Great breakfast, room and view.

Dear Sarah S., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Well located

Customer review rating 5.0/5

S H. Business - Confirmed reviews ALL

Had a lovely time. Everything was available.

Dear Silke H., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Novotel Sydney Darling Harbour

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,689 reviews 9/10 Location
  • 5,601 reviews 6.7/10 Room
  • 5,171 reviews 8.2/10 Service
  • 264 reviews 5.1/10 WiFi
  • 1,801 reviews 5.9/10 Cleanliness
  • 1,720 reviews 7.5/10 Food
  • 1,530 reviews 8/10 Breakfast
  • 1,124 reviews 5.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.